The Philippines Remains A Leading KPO Destination

Knowledge Process Outsourcing in the Philippines   The Philippine outsourcing sector is a mature industry and is evolving towards core and higher-value service offering such as Knowledge Process Outsourcing. In 2016, Knowledge Process Outsourcing (KPO) comprised 34%...

Your Guide to the Philippines’ Major Business Centers

In a recent World Bank Doing Business Report, an annual study that measures the ease of doing business in countries around the globe, the Philippines landed at the 99th spot with a Distance to Frontier Score of 60.40. The report covered 189 economies. The Philippines’...

The Evolution of HR Arbitrage: From Offshoring to Automation

The value chain for back-office services has evolved dramatically over the past decades. The advent of information technology and communications infrastructure has allowed firms to access large pools of talent at various locations across the globe. Most of these...