Social Media Recruitment

For sure you’ve heard about what an important role social media plays in today’s modern society – vastly transforming the way organisations are able to communicate with their stakeholders, customers and you guessed it, their employees. Not only can social media...

Negotiation across cultures

Different people negotiate different ways. Culture influences how individuals negotiate and how they view and interpret the negotiation process. Everything from language barriers, body language, and how you meet-and-greet, can have an impact on your negotiations....

How to decide what to outsource

Imagine a world where most of our jobs only revolved around our best skills. Being able to do tasks that excite us and delegate other tasks we’re not so inclined to someone else who loves doing those kinds of tasks. While this might seem like a far out dream, the...

Shared Services BPO

The market in which organisations today operate in, many of which are multinational, is characterised by globalisation, mergers, acquisitions and consolidation. This corporate environment requires companies to standardise operations to stay competitive. One effective...