Curran Daly & Associates
Published
November 5, 2018
Category
IT  
Work Experience
5+ years in network operations. MUST HAVE experience in network design and implementation. 2-3 years' leadership experience

Description

  • Leader of Network Operations Center and will be assigned to manage the Company’s data center
  • Monitor system activity and service levels
  • Provide regular and timely NOC and Data Center Operations report status
  • Create, document and implement new or modified processes
  • Trouble ticket management, initiate fault remediation bridges and create and distribute network status updates as needed to resolve both basic and complex network faults
  • Manage escalation relationships and ensure appropriate communication and resolution
  • Oversee documentation and updates
  • Accountable in managing and overseeing the day-to-day assignments / responsibilities of the NOC Team
  • Provide direction and clear, tactical and strategic goals for the NOC/IT team
  • Manage, track and conduct timely evaluation of the team by checking on each Staff’s KPI
  • Oversee the support of all video, voice and data networks including; VOIP, Data Networks, LAN/WAN, wireless networks and network as a whole
  • Performs ad-hoc responsibilities/assignments from time to time.

 

Key Qualifications

  • 5+ years of experience in an IT / Network Operations Center
  • 3-5 years of leadership experience managing technical operations in a 24x7x365 environment
  • Above average communication skills
  • Strong strategic experience in formulating network plans and network model
  • Ability to exercise strategic judgment in planning, organizing, directing and performing network diagnostics
  • Experience in the development of operational procedures, processes, and scripts
  • Knowledge of design and layout of NOC environments
  • Hands-on software and hardware troubleshooting experience
  • Experience with PFSense Firewall is a must
  • Familiarization / experience with Dellsonic Firewall is an advantage
  • Certification is CCNA / CCENT and ITIL is an advantage.
  • Amenable to work on shifting schedule.
Apply
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