Curran Daly & Associates
Published
October 24, 2018
Category
Job Type

Description

We will need the below qualifications:

  • At least 2 years of experience in the Workforce RTA role
  • Have a good understanding of call centre metrics and impacts to the results
  • Systems skills in: Excel, NICE / IEX (Required), CC Pulse (preferred but not essential)
  • Can work with pivot tables and understand formulas in MS Excel
  • Good communication / negotiation skills
  • Must be willing get out from behind their desk and approach people
  • Must be willing to work in MOA, Pasay
  • Must be willing to work in dayshift

Key Qualifications

We will need the below qualifications:

  • At least 2 years of experience in the Workforce RTA role
  • Have a good understanding of call centre metrics and impacts to the results
  • Systems skills in: Excel, NICE / IEX (Required), CC Pulse (preferred but not essential)
  • Can work with pivot tables and understand formulas in MS Excel
  • Good communication / negotiation skills
  • Must be willing get out from behind their desk and approach people
  • Must be willing to work in MOA, Pasay
  • Must be willing to work in dayshift
Apply
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