Curran Daly & Associates
Published
January 16, 2019
Category
IT  
Job Type

Description

Responsibilities:
  • Develop and implement web applications
  • Identify system deficiencies and recommend solutions
  • Provide time estimates for projects and prioritize multiple tasks effectively
  • Test performance, implement software, and document systems
  • Support programs developed for internal customers
  • Ensure quality control while respecting pre-determined business rules and deadlines
  • Enhance and support existing tools and database infrastructures
  • Publish reports at the agent and call center level

Key Qualifications

Qualifications
  • Degree in Computer Science or Computer Engineering
  • Programming experience
- Mastery of ASP.NET, JavaScript, JQuery, XML, AJAX, JSON, HTML5 -XHTML, CSS3, ASP, DOJO, C#, T-SQL
- Experienced in Visual Studio TFS
- Good knowledge of Windows environment
- Good knowledge of MS SQL 2005+
- Experienced in relational database analysis
- Strong knowledge of BI/Query, MS Project, and ACDs – Symposium, Avaya, IEX, or equivalent)
  • Having experience in Robotics Process Automation is a major plus, on software like Blue Prism
  • Having Experience in using and creating test plan scripts on Testing Tools is a plus
  • Having Experience in using process diagrams is a plus
  • Understanding of how a contact center operates is preferred
  • Experienced in the design, development and maintenance of enterprise-level data systems such as Oracle, SQL Server, Teradata, SAS, or others.
  • Expert-level web design experience with Asp.Net 4.0
  • Experienced in designing and implementing web-based reporting solutions
  • Strong mathematical and analytical skills
  • Autonomous, dynamic, and capable of making decisions
  • High capacity to learn
  • Able to work under pressure to meet tight deadlines
Apply
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