Innovative HR leader with 16 years of experience in the BPO industry.
  • Metro Manila, Telecommute, Philippines
  • April 2, 2018
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BA Political Science @ UP Manila
Jun 1998 — Mar 2002
Major in Political Dynamics and Public Administration


Head of Human Resources @ Access Worldwide
Jan 2010 — Mar 2018
- Create, revise, and recommend appropriate policies and programs to address identified challenges and align with industry trends
- Ensure proper application of relevant labor decisions and legislations in administrative hearings and policy implementation
- Interpret statistical data and generate reports to determine reasons behind employee problems
- Lead sourcing and recruitment of competent talent for multiple and varied accounts
- Design, develop, and administer special projects targeted at retention, employee development, and work-life balance

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