General Manager - Sales and Operations
  • Directed sales and marketing strategies that increased the company’s performance
  • Managed 7-14 stores in the Philippines and Malaysia
  • Responsible for the world-class operations of all stores
  • Spearheaded opening of new studios and expansion strategies of the business.


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Bachelor of Arts Major in Media Production @ Assumption College
Jun 2003 — Apr 2007


General Manager - Sales & Operations @ The Picture Company
Jun 2013 — Feb 2018
❏ Ensured world-class customer service and legendary experience in all (7) stores
❏ Reviewed analyses of P&L, sales, costs, operations and forecast data to determine progress toward company goals
❏ Increased management's effectiveness by assigning accountabilities, planning, and monitoring job results
❏ Developed strategic plan by studying opportunities and creating objectives.
❏ Professionalized the company by establishing systems, procedures, policies and manuals and playbooks
❏ Communicated strategies and objectives to all levels of organization through regular meetings
❏ Coordinated all department activities to develop and implement strategies to meet business and profitability growth objectives
❏ Executed key projects, processes and performance reports, data and analysis.
❏ Managed traditional & digital marketing initiatives
❏ Maintained quality service by establishing and enforcing company standards
❏ Managed all touch points and communication to clients
❏ Conducted interview and onboarding of new hires
❏ Oversaw design concepts for new or existing products or improvements
❏ Implemented Standard Operating Procedures and best practices in operations, sales and customer relations
❏ Facilitated necessary training for development of managers and staff
❏ Maintained studio equipment and facilities through implementing necessary improvements

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