Description
About the Role:
We are seeking an experienced and results-driven Quality Assurance Manager to lead and oversee all quality assurance and food safety activities within our manufacturing operations. This role is responsible for ensuring that products consistently meet quality, safety, regulatory, and customer requirements while driving a culture of continuous improvement and operational excellence.
The successful candidate will play a key leadership role in maintaining quality management systems, ensuring compliance with industry standards, leading quality teams, and partnering with cross-functional stakeholders to deliver best-in-class product quality.
Key Responsibilities:
Quality Management & Compliance
- Lead the development, implementation, and continuous improvement of quality management systems and quality assurance programs.
- Ensure compliance with applicable regulatory requirements, industry standards, and company quality policies.
- Oversee product quality monitoring and verification activities throughout the manufacturing process.
- Ensure manufacturing operations adhere to Good Manufacturing Practices (GMP), Sanitation Standard Operating Procedures (SSOP), HACCP, and other relevant quality and food safety standards.
- Prepare for and support internal, customer, regulatory, and third-party audits.
Quality Assurance Operations
- Manage daily quality assurance activities, including in-process inspections, product evaluations, laboratory testing, and final product verification.
- Monitor product quality performance and investigate deviations, non-conformances, and customer complaints.
- Lead root cause analysis and implement corrective and preventive actions (CAPA) to prevent recurrence of quality issues.
- Establish and maintain quality control procedures and product specifications to ensure consistency and compliance.
- Collaborate closely with Production, Engineering, Supply Chain, and R&D teams to address quality-related concerns and improve processes.
Team Leadership & Development
- Lead, coach, and develop the Quality Assurance team to achieve departmental and organizational objectives.
- Manage workforce planning, scheduling, performance management, and employee development initiatives.
- Foster a culture of accountability, continuous learning, and quality excellence across the organization.
- Deliver technical training and quality awareness programs to promote compliance and operational discipline.
Continuous Improvement
- Drive continuous improvement initiatives focused on product quality, process capability, customer satisfaction, and operational efficiency.
- Analyze quality trends, audit findings, and performance metrics to identify opportunities for improvement.
- Support process validation, product improvement, and manufacturing optimization projects.
- Champion quality-focused problem-solving methodologies and best practices throughout the organization.
Reporting & Stakeholder Management
- Prepare and present quality performance reports, key metrics, audit results, and improvement initiatives to senior leadership.
- Serve as the primary point of contact for quality-related matters with customers, regulatory agencies, and certification bodies.
- Partner with cross-functional teams to ensure alignment between quality objectives and business goals.
Key Requirements:
- Bachelor's Degree in Food Technology, Chemical Engineering, Chemistry, Microbiology, Industrial Engineering, Quality Management, or a related discipline.
- Minimum of 5 years of progressive experience in Quality Assurance, Quality Control, Food Safety, or related functions within manufacturing environments.
- At least 3 years of leadership or managerial experience overseeing quality teams and quality systems.
- Strong experience in implementing and maintaining quality management systems and regulatory compliance programs.
- Background in FMCG, food manufacturing, pharmaceutical, consumer goods, or related industries is highly preferred.
Are you a Quality Assurance Manager with a proven track record in quality systems, food safety, regulatory compliance, and manufacturing excellence? If you're ready to take your career to the next level with one of the largest FMCG companies in the Philippines, we'd love to connect with you.
To explore this opportunity confidentially, apply now or send your CV directly to ppiala@currandaly.com.
